Because of all the advancements in technology, we no longer need to rely as heavily on face-to-face or telephone communication. So much of our communication is in the form of short, written pieces or quick e-mails. This is great in that written pieces can be archived. Also, it is a tremendous time saver to be able to zip off a memo or e-mail to 10 people rather than to have to schedule a meeting or make 10 phone calls.
With these advantages come some costs, however. That is why it is important that we are communicating effectively within these shorter written pieces. When relying on the written word only, so many elements of communication are lost. Gestures, expressions, tone of voice, etc. are no longer present to accentuate the words used. And, with e-mail in particular, we tend to treat our messages informally, or even cavalierly. This can be extremely costly in a professional environment.
That is why it is more important than ever to focus on clear thesis statements, logical sentence construction, proper grammar and punctuation. You, the writer, are 100% responsible for ensuring that your intended message gets through. Take a look at the brief presentation below for some tips.